IT Help Desk
The听IT Help Desk provides a central point of contact for students, patients, physicians, faculty, academic staff, medical staff, administrative staff and university administrators for questions, issue resolution, service requests and informational inquires for all university supported systems.
The听IT Help Desk听provides 24x7 phone support.听 During the hours of 9 a.m. to 5 p.m.
Monday through Friday any telephone call will be answered by听an IT Help Desk听representative.听
During all other hours,听IT Help Desk representatives will answer calls in the order
that they are received.
听1.) How do I contact the IT Help Desk?
听(Self help; submit a ticket; or chat during business hours)
Phone:听 419-530-2400 or 419-383-2400
Email:听 ithelpdesk@utoledo.edu
2.) What are the support hours?
24x7 Phone Support
听(during business hours)
3.)听 Where can I find online help?
You can find information by going to:
Frequently Asked Questions
4.)听 Where can I find help on campus?
Walk-in technology support:听听You can visit the IT Client Service Group at听Information Commons听on the Main Campus at the Carlson Library (personal devices only).听听
Library Hours