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University Libraries

Jolene M. Miller, MLS, BS, AHIP

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Director, Mulford Health Science Library
Associate Professor, Library Administration

jolene.miller@utoledo.edu

419.383.4959

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Jolene Miller, MLS

Education

    • Bachelor of Science in Biology, The Ohio State University, June 1991
    • Master of Library Science, Kent State University, May 1994
    • Graduate Certificate in Medical and Health Sciences Education, Medical College of Ohio, June 2003
    • Doctoral course work in educational research and measurement and educational psychology, University of Toledo, 1998-2003
    • Diversity Certificate; University of Toledo, Culture Building Institute (non-credit, 42 contact hours), 2013
    • Leadership Institute for Academic Libraries; Harvard University, Graduate College of Education (non-credit, 40 contact hours), 2014
    • Medical Library Association Research Training Institute (non-credit; 48 contact hours), 2019-2020

Experience

As Director, Jolene oversees information and access services at the Mulford Library and serves as a liaison to University Libraries' technical and computer services departments. With the other librarians at Mulford, she provides multifaceted reference service in the library (face-to-face, phone, email, chat) and meets with faculty and staff in their offices or labs; conducts literature searches for clinical care and research; and has been a guest lecturer in courses in the Colleges of Health Science and Human Service, Medicine and Life Sciences, and Nursing. Jolene facilitated problem-based learning small groups of first-year medical students for Clinical Reasoning and teaches in "Mastering the Biomedical Literature: Skill Sets for the Virtual Environment," a two-week elective for fourth-year medical students. She selects material in the pre-clinical sciences for Mulford.

She is closely involved with the Division of Physician Assistant Studies, for which she was the Scholarly Project Coordinator for a number of years.ÌýShe currently lectures in both the PA Program and the Human Donation Sciences programÌýon evidence-based practice, searching the medical literature, and using EndNote. She also participates in On Being a Scientist, a course required for all new graduate students in research programs in the College of Medicine and Life Sciences.

Not-So-Secret Hints for the Scholarly Project

Keeping a Research Journal for Your Scholarly Project

Jolene has worked at the Mulford Library since 1995, when she was hired as the Reference/Education Librarian; in 2005, she became the Coordinator of Information Services. Prior to her work at the University of Toledo (Medical College of Ohio; Medical University of Ohio), she worked as a reference/instruction librarian at Cleveland State University.

Selected Present and Past University Service

    • University Biomedical Institutional Review Board, member
    • University HLC Accreditation Criterion Four Team, co-chair
    • University HLC Accreditation Steering Team, member
    • Faculty Senate Academic Regulations Committee, member
    • University Libraries' Faculty Council, vice-chair/chair-elect
    • University Libraries' Elections and Bylaws Revision Committee, member
    • College of Medicine and Life Sciences Liaison Committee on Medical Education, Educational Resources Committee, member
    • College of Medicine and Life Sciences Executive Curriculum Committee, member
    • College of Medicine and Life Sciences Preclinical Curriculum Committee, member
    • College of Medicine Clinical Coordinators group, member

Professional Service

    • Medical Library Association: Education-Instruction and Instructional Design Committee, 2020-present; Credentialing Committee, 2010-2014, 2017-2020; MLA News Editor Search Committee, 2005; Credentialing Committee, 1997-2000
    • Midwest Chapter, Medical Library Association: 2018 Meeting Program Committee Member, Contributed Papers and Posters Coordinator
    • Midwest Chapter, Medical Library Association: 2009 Meeting Registration Chair, 2007-2009
    • Academic Library Association of Ohio: Board Member, 2004-2006; Chair of Research and Publications Committee, 2005-2006

Publications

    • Miller, J. M., Ford, S.R.F., & Yang, A. (in press). Elevation through reflection: Closing the circle to improve librarianship with reflective practice. Journal of the Medical Library Association, 108(3), 353-63.
    • Miller, J. M. (2020). Reflective practice and health science librarians: Engagement, benefits, and barriers. Journal of the Medical Library Association, 108(1), 17-28.
    • Miller, J. M. (2004). Issues surrounding the administration of a credit course for medical students: Survey of U.S. academic health science librarians. Journal of the Medical Library Association,92(3), 354-363. Available online at
    • Miller, J. M. (2017). The role of intentional reflective practice and mindfulness in emotional self-regulation of library administrators. In Hines, S. S., & Matteson, M. (Eds.). Advances in library administration and organization: Emotions in the workplace, 37, 203-229. Emerald Publishing.
    • Miller, J. M. (2012).History of the Maumee Valley Hospital School of Nursing. In B. Floyd (Ed), Medicine on the Maumee: A history of healthcare in northwest Ohio [exhibit catalog]. University of Toledo. Available online at
    • Porter, M. A. & Miller, J. M. (2006). Reference triage at the Medical University of Ohio: Just-in-case to just-in-time at the Mulford Library. In Connor, E., ed. An introduction to reference services in academic libraries (pp. 23-33). Haworth Press.
    • Miller, J. M. (2005). Personal Information Management in the Medical Professions: An elective for fourth-year medical students at the Medical College of Ohio. In Sewell, R. R., Brown, J. F., & Hannigan G. G., compilers. Informatics in health sciences curriculum, second ed. (MLA DocKit). Medical Library Association.
    • Miller, J. M. (2001). A framework for the multiple roles of librarians in problem-based learning. Medical Reference Services Quarterly, 20(3), 23-30.
    • Miller, J. M. (2001). [Author and subject indexes]. In Bond, T. G., & Fox, C. M. (Eds.), Applying the Rasch model: Fundamental measurement in the human sciences (pp. 245-255). Lawrence Erlbaum Associates.

Jolene has also served as a librarian-selector for in the areas of anatomy/embryology, microbiology, pathology, solid-organ transplantation, and urology; and she currently reviews basic medical science resources for :

    • Miller, J. M. (submitted). [Review of the book Principles of Pharmacology]. Choice: Current Reviews for Academic Libraries.
    • Miller, J. M. (2020). [Review of the book The illustrated dictionary of toxicologic pathology and safety science]. Choice: Current Reviews for Academic Libraries, 57(5), 568.
    • Miller, J. M. (2019). [Review of the book The beautiful cure: The revolution in immunology and what it means for your health]. Choice: Current Reviews for Academic Libraries, 56(7), 902.
    • Miller, J. M. (2016). [Review of the print and online resource SAGE Encyclopedia of Pharmacology and Society]. Choice: Current Reviews for Academic Libraries, 54(4), 518.
    • Miller, J. M. (2016). [Review of the book A planet of viruses (2nd ed.)]. Choice: Current Reviews for Academic Libraries, 53(10), 1495.
    • Miller, J. M. (2015). [Review of the online resource Acland’s video atlas of human anatomy; ]. Choice: Current Reviews for Academic Libraries, 52(10), 1694.
    • Miller, J. M. (2015). [Review of the online resource ASM eBooks collection]. Choice: Current Reviews for Academic Libraries, 52(2), 1339.
    • Miller, J. M. (2014). [Review of the book Body systems]. Choice: Current Reviews for Academic Libraries, 52(8), 232.
    • Miller, J. M. (2014). [Review of the online resource A.D.A.M. health resources for libraries – Academic edition; ]. Choice: Current Reviews for Academic Libraries, 51(5), 872.
    • Miller, J. M. (2013). [Review of the web site Human body maps; ]. Choice: Current Reviews for Academic Libraries, 50(6), 1087.
    • Miller, J. M. (2012). [Review of the web site MicrobeWorld; ]. Choice: Current Reviews for Academic Libraries, 49(9), 1674.
    • Miller, J. M. (2011). [Review of the book Black hospitals in America: History, contributions, and demise]. Choice: Current Reviews for Academic Libraries, 48(10), 1952-1953.
    • Miller, J. M. (2011). [Review of the book Atlas of immunology, CRC Press]. Choice: Current Reviews for Academic Libraries, 48(9), 1660.
    • Miller, J. M. (2011). [Review of the book Anatomica: The complete home medical reference]. Choice: Current Reviews for Academic Libraries, 48(8), 1452.
    • Miller, J. M. (2011). [Review of the database Web of Science; ]. Choice: Current Reviews for Academic Libraries,48(5), 867-868.
    • Miller, J. M. (2010). [Review of the book Atlas of human anatomy,5th ed.]. Choice: Current Reviews for Academic Libraries,48(3), 473.
    • Miller, J. M. (2010). [Review of the web site Human anatomy videos; anatomyvideos.html]. Choice: Current Reviews for Academic Libraries,48(3), 538-539.
    • Miller, J. M. (2010). [Review of the book Encyclopedia of microbiology, 3rd ed.]. Choice: Current Reviews for Academic Libraries, 47(11), 2075-2076.
    • Miller, J. M. (2010). [Review of the book Netter’s clinical anatomy, 2nd ed.]. Choice: Current Reviews for Academic Libraries, 47(10), 1960.
    • Miller, J. M. (2010). [Review of the online video series Unseen life on earth; series121.html]. Choice: Current Reviews for Academic Libraries, 47(6), 1095.
    • Miller, J. M. (2009). [Review of the web site Virtual pathology at the University of Leeds; ]. Choice: Current Reviews for Academic Libraries, 47(4), 659-660.
    • Miller, J. M. (2009). [Review of the book Dictionary of virology, 4th ed.]. Choice: Current Reviews for Academic Libraries, 46(12), 2296.
    • Miller, J. M. (2009). [Review of the web site WebPath: The Internet pathology laboratory for medical education; ]. Choice: Current Reviews for Academic Libraries, 46(10), 1909-1910.
    • Miller, J. M. (2009). [Review of the book Atlas of anatomy]. Choice: Current Reviews for Academic Libraries, 46(7), 1286.
    • Miller, J. M. (2009). [Review of the web site Human anatomy online; ]. Choice: Current Reviews for Academic Libraries, 46(6), 1134.
    • Miller, J. M. (2008). [Review of the web site WinkingSkull.com by Thieme Publishers]. Choice: Current Reviews for Academic Libraries, 46(4), 730.
    • Miller, J. M. (2008). [Review of the database Clinical pharmacology by Gold Standard]. Choice: Current Reviews for Academic Libraries, 46(2), 267-268.
    • Miller, J. M. (2008). [Review of the book Our daily meds: How the pharmaceutical companies transformed themselves into slick marketing machines and hooked the nation on prescription drugs]. Choice: Current Reviews for Academic Libraries, 45(11), 1981.

Presentations

    • Tuttle, B., de Oliveira, J. S., Meyer, K., Miller, J. M., & Zeigen, L. (Accepted). The future is now: Physician assistant programs, practice, and the library. 90-minute immersion session presentation at the 2020 Medical Library Association Annual vConference.
    • Miller, J. M., Ford, S. F., & Yang, A. (2019). Closing the circle with reflection: Elevating professional practice. 90-minute immersion session presentation at the Medical Library Association Annual Meeting, Chicago, IL, 6 May 2019.
    • Miller, J. M. (2019). Academy of Health Information Professionals (breakout session presenter), part of the Clueless at MLA: New Member SIG immersion session presentation at the Medical Library Association Annual Meeting, Chicago, IL, 5 May 2019.
    • Miller, J. M. (2017). Health science librarians’ use of reflective practice. Paper presentation at the Midwest Chapter/MLA Annual Conference, Ypsilanti, MI, 15 October 2017.Miller, J. M. (2017). Utilization of intentional reflective practice among health science librarians. Poster presentation at the Medical Library Association Annual Meeting, Seattle, WA, 30 May 2017.
    • Miller, J. M. (2017). Research involving human participants: Why should we care about their protection? ÌýWhat does it mean for library research? Presentation to the University of Toledo Library Faculty, Toledo, OH, 8 February 2017.
    • Miller, J. M. (2014). The Medical Library Association Credentialing Program: An overview of the Academy of Health Information Professionals. Presentation at the Medical Library Association Annual Meeting, Chicago, IL, 19 May 2014.
    • Miller, J. M. (2013). Introduction to the Academy of Health Information Professionals. Webinar for the Ontario Health Libraries Association with the Ontario Library Association, 30 July 2013.
    • Miller, J. M. (2013). The Medical Library Association credentialing program: An overview of the Academy of Health Information Professionals. Presentation at the Medical Library Association Annual Meeting, Boston, MA, 6 May 2013.
    • Miller, J., Jameson, J., Kumar, S., & Natal, G. (2010). Diversity plans for academic libraries: Making sure we get there from here.ÌýPoster presentation at National Diversity in Libraries Conference, Princeton, NJ, 16 July 2010.
    • Mi, M., Porter, M., Miller, J., Jameson, J. & Natal, G. (2009). Improving medical students' learning outcomes: Teaching a web-assisted elective course for fourth-year medical students. Poster presentation at the Midwest Chapter/MLA Annual Conference, Columbus, Ohio, 5 October 2009.
    • Porter, M. A., & Miller, J. M. (2008). Mastering the biomedical literature: Preparing for learning-centered practice. Poster presentation at Association of American Medical Colleges, Central Group on Educational Affairs Spring Meeting, Columbus, Ohio, 10 April 2008.
    • Miller, J. M. (2003). Learning to make a difference to students in specialized programs: Adapting the Texas Information Literacy Tutorial for students in the health sciences. Poster presentation at the Association for Academic and Research Libraries Conference, Charlotte, North Carolina, 12 April 2003.
    • Miller, J. M. (2000). Problem-based learning inside and out: Multiple roles for librarians. Poster presentation at the Academic Library Association of Ohio Annual Meeting, Ashland University, 3 November 2000.

Grants & Awards

    • Medical Library Association, Academy of Health Information Professionals, Distinguished Level, 2007-present
    • Medical Library Association Research, Development, and Demonstration Grant, $200, 2000
    • Medical Library Association Frank Bradway Rogers Information Advancement Award for work on HealthWeb, 1998